True or False: The Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule govern telephone solicitations and establish what are permissible and prohibited practices.

Study for the CFPB Mortgage Compliance Test. Learn with detailed quizzes and flashcards. Understand the key concepts, regulations, and guidelines with comprehensive explanations. Get ready to ace your exam!

The statement is true because both the Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule are designed to regulate telephone solicitations, offering a legal framework that sets forth what practices are allowed and what are not.

The TCPA, enacted in 1991, primarily addresses unsolicited telemarketing calls, the use of automatic telephone dialing systems, and the use of prerecorded messages. It aims to prevent consumer harassment and invasion of privacy, establishing strict guidelines for how telemarketers can communicate with individuals.

Similarly, the Telemarketing Sales Rule, enforced by the Federal Trade Commission (FTC), regulates telemarketing practices, providing clear rules concerning representations made during calls, the prohibition of deceptive practices, and the establishment of the National Do Not Call Registry. This ensures consumers have more control over the telemarketing calls they receive.

Together, these regulations help uphold consumer rights and define the boundaries for telemarketing practices, making the statement accurate.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy